MANAGEMENT POLICY

The Management Policy constitutes an element of the General Policy of Garcia, Garcia, SA / Gartek – GG Facility Management whose development and implementation are supported by the requirements of the NP EN ISO 9001:2015, NP EN ISO 14001:2015 and NP EN ISO 45001:2018 standards, having as main principle the continuous improvement of the Organization’s and Management System’s efficiency.

In this sense, the following objectives were defined:

• Satisfy the expectations of the client and other interested parties, exceeding them if possible, through the permanent improvement of the Services provided.

• Promoting ethics and complying with applicable compliance obligations, or assumed as such, preserving the integrity of our employees by promoting their consultation and participation.

• Continuously optimizing the Management System processes and improving the management of available resources, in order to reduce Production Costs and contribute to the environmental pillar of Sustainability.

• Protect the Environment, promoting the prevention of pollution and the reduction of significant environmental impacts inherent to our activity, such as the production of waste and the consumption of energy and natural resources, in accordance with the rules, regulations and rules of Safety and Protection Environmental.

• Eliminate hazards and identify, prevent, assess, control and make employees aware of risks related to health and safety at work, providing them with safe and healthy working environments, and preventing injuries and health effects.

• Periodically define a set of objectives with a view to improving the company’s performance, based on the strategy established for the company.

• Encouraging and motivating the entire company towards a sense of social responsibility.

Management undertakes to provide the resources necessary for the involvement of all employees in the effectiveness of the companies’ Management System, raising awareness of compliance with this Policy and meeting the necessary conditions for the fulfillment of these objectives.

The Management Policy will be disclosed to all employees of Garcia, Garcia SA and Gartek – GG Facility Management, as well as to other interested parties, as defined in Mod.034_DQL – Communication Plan.

Date: 05/02/2024

PRIVACY POLICY

GARCIA, GARCIA, SA recognizes the importance of protecting your personal data, whatever its nature. For this reason, we have developed a set of security measures aimed at protecting the data of all our customers and also of all those who visit our website.
This Privacy Policy consists of providing the information we collect and how we can use it, as well as the security standards adopted to protect your identity and personal data.
The user must carefully read this privacy policy, which has been written in a clear and simple way, to facilitate its understanding, and freely and voluntarily decide whether to provide their personal data to Gartek – GG Facility Management.
Thus, the user guarantees to be of legal age, and that the data communicated are true, accurate, complete and current, being responsible for any damage or loss, direct or indirect, that may arise as a result of the breach of such obligation.
The user undertakes to inform Gartek – GG Facility Management of any changes to the data provided herein.
If the data communicated belongs to a third party, the user guarantees that he has informed that third party of the conditions set out in this document and that he has obtained his authorization to provide his data to Gartek – GG Facility Management for the indicated purposes.

1. Scope
This privacy policy applies to all personal data collected through the website https://www.gartek.pt and contact emails geral@gartek.pt and recrutamento@gartek.pt.

2. Responsibilities
The company Gartek – GG Facility Management, headquartered at Rua Comendador António Maria Lopes nº15, 4780-424 Santo Tirso, hereinafter “Gartek”, is responsible for the processing of personal data collected through the website www.gartek. pt.

You can contact Gartek about any question related to this privacy policy, through the following contact points:
• Email address: geral@gartek.pt
• Postal Mail:
Gartek – GG Facility Management, Rua Comendador António Maria Lopes nº15, 4780-424 Santo Tirso
Telephone: (+351) 253 560 230; Fax: (+351) 253 584 23;

3. Personal data collected, purposes of treatment and legal basis.

We only collect data directly from you/data subject, either by filling out the contact form on the www.gartek.pt website, or by receiving an email via our email addresses (geral@gartek.pt or recrutamento@ gartek.pt).
The data collected in the contact form, with an “*” are mandatory, being necessary for us to contact you, following the sending of the contact request. Without them we will not be able to respond to your request.
The personal data contained in the application/curriculum sent spontaneously by the candidate will only be processed with adequate, relevant and limited data to guide the recruitment and selection process of the holder for the position being applied for. The category of data collected are: identification, contacts, professional, demography, preferences, qualifications.
The processing of your data depends on your express, explicit, free, specific, informed consent and provided by an unequivocal act.
The treatment is thus carried out based on the consent given by the data subject. The data subject has the right to withdraw consent at any time, through the following channels: via email address (geral@gartek.pt) or by registered letter to the postal address Gartek – GG Facility Management, Rua Comendador António Maria Lopes nº15, 4780-424 Santo Tirso.
We use “cookies” to collect information about your visits to our website and to improve your experience. You can find more information about how we use cookies in the “use of cookies” section below.
When viewing our website, we collect data known as “click path” (server address, domain name, etc.).

4. Retention period
We only keep your data for as long as is necessary for the purpose for which it was collected.
Once this maximum period has been reached, the personal data will be anonymized or securely destroyed.
For the purposes described in this Privacy Policy, your personal data will be kept from the last contact made and if, within this period, you have not withdrawn your consent.
During the period of data conservation, the guarantees of secrecy and confidentiality recommended by the RGPD will be respected.

5. Consent
By consenting to this privacy policy, you are giving permission to process your personal data specifically for the purposes identified and selected.
If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw his consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the consent previously given or the subsequent processing of the data. same data, based on another legal basis, such as the fulfillment of the contract or the legal obligation to which Gartek is subject.
To revoke your consent, you can do so through the following channels: via email (geral@gartek.pt) or by registered letter to the postal address Gartek – GG Facility Management, Rua Comendador António Maria Lopes nº15, 4780-424 Santo Tirso.

6. Disclosure of data
Gartek may communicate users’ personal data to third parties, who undertake to process said personal data solely and exclusively for the purposes indicated above.

7. Subcontractors
The processing of user data may be carried out by a suitable service provider, contracted by Gartek. Said service provider will exclusively process the data for the purposes established by Gartek and in compliance with the instructions issued by it, strictly complying with the legal rules on personal data protection, information security and other applicable rules.

8. International data transfers
Gartek – GG Facility Management will process user data within the European Economic Area (EEA), so it does not plan to carry out any international data transfer.

9. Users’ rights

At any time, while Gartek owns or processes personal data, all users may, at any time and free of charge, exercise the following rights:
• Right of access – right to request a copy of the information we hold about you;
• Right of rectification – right to correct data that you consider inaccurate or incomplete;
• Right to be forgotten – in certain circumstances, as a user you can request that the data we hold about you be deleted from all our records;
• Right to restriction of processing – when certain conditions apply to have the right to restrict processing;
• Right of portability – right to have your data transferred to another organization;
• Right to object – right to object to certain types of processing, such as direct marketing;
• Right to object to automated processing, including profiling;
• Right to judicial recourse: in the event that Gartek refuses your request in accordance with the access rights, we will explain the reason. As a user you have the right to complain as described below.
All the above requests will be forwarded if there is a third party involved in the processing of your personal data.
The above rights may be exercised via the email address geral@gartek.pt or by registered letter to the postal address: Gartek – GG Facility Management, Rua Comendador António Maria Lopes nº15, 4780-424 Santo Tirso.

10. Complaints
In the event that you wish to make a complaint about the way in which your personal data is being processed by Gartek – GG Facility Management, or how your complaint has been handled, you have the right to file a complaint directly with the supervisory authority and Gartek – GG Facility Management.

The details of each of the contacts are:
Control Authority Contacts: National Data Protection Commission – CNPD, Rua de São Bento, n.º 148, 3º, 1200-821 Lisbon, Tel: 351 213928400, Fax: +351 213976832, e-mail: geral@cnpd.pt.
Gartek – GG Facility Management, Rua Comendador António Maria Lopes nº15, 4780-424 Santo Tirso, Telephone: (+351) 253 560 230; Fax: (+351) 253 584 23; e-mail: geral@gartek.pt

11. Automated Decisions
Gartek may prepare user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, behavior history and location. In these cases, the user will have the right to obtain human intervention in the decision, to express their point of view and to challenge the decision adopted by Gartek.

12. Personal Data Protection Measures
Gartek applies various technical and organizational measures appropriate to protect users’ personal data, including the use of secure servers, firewalls, application and communication data encryption.

13. Use of “Cookies”
Gartek’s Cookie Policy is available below.

14. Changes to the Privacy Policy
From time to time, Gartek will update this Privacy Policy.
We ask that you periodically review this document to stay current.

COOKIES

Cookies Policy
Gartek – GG Facility Management takes the privacy of its customers and users very seriously, complying with the European legislation in force in terms of processing personal data and privacy.
Gartek – GG Facility Management adopts best practices in order to protect user data against possible misuse and unauthorized access or use.
The data collected on this website is intended to:
Customize the website according to location/language preferences so that it is more convenient for users to navigate this website
Respond to contact requests from users
Collect and analyze anonymous data from traffic, via external statistics services, that allow us to improve this website.
The data collected on this website is not provided by Grupo Garcia, Garcia to external entities and is only used to satisfy user requests, respond to contacts or product communication.

Terms and Conditions
By accepting the Terms and Conditions on this website, the User is already consenting to the collection and computer processing of their data, authorizing that they are inserted and kept, for the necessary time, on an appropriate basis. The data controller is Grupo Garcia, Garcia.
The personal data provided by the User is intended for marketing purposes, such as those described in “Cookies Policy”. Under the terms of Law n. 67/98, of 26 October, Users are guaranteed access to their data, and may request in writing to update, correct or delete them, through the email address geral@gartek.pt or by letter. registered to the postal address: Gartek – GG Facility Management, Rua Comendador António Maria Lopes nº15, 4780-424 Santo Tirso

Cookies
Cookies are small text files stored on a user’s device when visiting certain websites. On subsequent visits, the file is sent back to the website that originated it, thus allowing to identify a user’s preferences. The use of cookies is now common practice on most websites, particularly since the rise of e-commerce.
On this website, when authorized by the user, we use the following cookies:
Personalization cookies – allow us to remember the user’s preferences regarding their location/language. Thus, on subsequent visits the user will not have to select these options all the time, making the visit easier.
Statistics cookies – allow us to understand, by collecting usage statistics, how users navigate our website and how we can improve their experience and website functionality. We use Google Analytics, one of the most used and trusted statistics services, to help us collect this information. The information collected, such as pages visited or time spent on the website, does not allow specific users to be identified as the visits are anonymous.
For any questions about privacy or cookies, please contact us at geral@gartek.pt.